In certain instances you may receive an overage or a shortage on your order. .

Due to manufacturing quality and production standards there will be over runs and occasionally under runs. The industry standard on most products is ± 10%. For example if you order 500 pens you could receive 475 or 525 pens. This is due to mass production; We reserve the right to ship and subsequently bill or credit, your charge card or account, for up to 10% over or under the desired quantity.